Terms of Service

1. Who these terms are with

These terms are between you and Disperse, based in Queensland, Australia ("Disperse", "we", "us", or "our"). Our website is disperse.video. Contact us at team@disperse.video.

They cover our website, Sift clip generation, browser editor, and related services. The Privacy Policy explains how personal information is handled. The Content Policy forms part of these terms. The Campaign Terms also apply when you accept participation in a Disperse campaign.

2. Eligibility and your account

You must be at least 18 and legally able to enter into an agreement to create an account or participate in campaigns. If you use Disperse for a business or another person, you must have authority to act for them.

Provide accurate account information, protect your sign-in credentials, and tell us promptly if you suspect unauthorised access. You are responsible for activities you authorise through your account. You are not automatically responsible for unauthorised activity caused by our failure to take reasonable care.

3. Using Sift and the editor

Sift can analyse supplied footage or transcripts, suggest moments, and produce edited clips or captions. The editor lets you make further changes and export content. Features, supported sources, processing limits, and availability may vary.

AI suggestions can contain inaccurate captions, unsuitable edits, missing context, or incorrect interpretations of a brief. Review your clips, captions, source rights, and campaign requirements before publishing. A suggestion is not a guarantee of campaign approval, legal clearance, views, sales, or earnings.

Keep your own copies of source footage and exports. Processing speed depends on the footage, service load, connection, and device. Disperse is not an archival storage service.

4. Your content and permissions

You retain the rights you already hold in footage, audio, images, prompts, and other material you provide. Disperse does not claim ownership of your source material simply because you use the service.

You give Disperse a non-exclusive licence to host, copy, transmit, transcribe, analyse, adapt, and display your content only as needed to provide the services you request, maintain their security, and meet legal obligations. This includes processing by service providers acting for us. It does not grant permission to use your private footage in our public advertising.

You must hold the permissions needed for that processing and for any subsequent publication. A public URL, download option, or campaign reference does not itself provide a licence. Check music, footage, image, trademark, and personal appearance permissions where relevant.

As between you and Disperse, Disperse claims no ownership in your exported clips. Existing third-party rights still apply; use of AI does not guarantee exclusive rights or copyright protection in an output. Campaign-specific licences must be stated before participation.

5. Fair and lawful use

Follow the Content Policy. Do not infringe rights, upload unlawful material, mislead people, manipulate campaign results, bypass access restrictions, or interfere with the service or other users.

Our software, branding, and website design belong to Disperse or its licensors. You may use the service through its intended features. These terms do not grant ownership of our software or permission to misuse our branding, and do not restrict rights that applicable law expressly gives you.

6. External platforms and links

Disperse may process supported source links or let you refer to an external campaign. External platforms control their own access, content policies, metrics, and payments. Their rules apply when you use them. We do not promise ongoing compatibility with every source or platform.

Importing an external campaign brief does not make Disperse its organiser, endorse the advertiser, or transfer responsibility for its payment to us. Third-party names and logos identify those services; they do not imply partnership.

7. Prices, trials, and cancellations

If we offer a paid plan, we will show its price, currency, applicable taxes, billing frequency, limits, and any renewal terms before you agree to pay. A free trial does not authorise an undisclosed charge. Any conversion to a paid subscription must be explained before you accept it.

For recurring plans, we will explain the cancellation method before purchase. Cancellation stops future renewals in accordance with the terms shown at purchase. Contact team@disperse.video for billing errors or refund requests.

Any plan-specific refund policy operates alongside your statutory rights. Nothing here creates a blanket "no refunds" rule. Campaign budgets, platform fees, and creator payouts are addressed separately in the Campaign Terms and the accepted campaign brief.

8. Changes, restrictions, and account closure

We may maintain, update, or retire features. Where a change materially reduces a paid service, we will provide reasonable notice where practicable and an appropriate cancellation or refund option where required by law.

We may restrict content or access where reasonably necessary to address a breach, fraud, security threat, legal requirement, or harm. We will act proportionately and normally explain the reason and how to request review. Immediate action may be needed where notice would create risk or be legally prohibited.

You can ask to close your account by emailing us. Account closure does not automatically delete copies you or others published elsewhere. Accrued payment obligations, unresolved disputes, necessary records, and rights intended to continue may survive closure. Data handling is described in the Privacy Policy.

9. Consumer rights and responsibility

Nothing in these terms excludes, restricts, or modifies a guarantee, right, remedy, or liability that cannot lawfully be excluded, including under the Australian Consumer Law. Where applicable, you may be entitled to a remedy for a service that fails to meet a consumer guarantee.

We do not guarantee virality, income, advertiser results, uninterrupted service, or a third party's conduct. This does not excuse our own legal obligations, negligence, or misleading representations.

Each party remains responsible to the extent provided by applicable law. These terms do not impose an unlimited indemnity on you or automatically make you responsible for losses caused by Disperse.

10. Questions, disputes, and governing law

Contact team@disperse.video with the relevant account or job reference and a description of the issue. We will consider complaints in good faith and explain the outcome. You retain the right to contact a regulator or use a court or tribunal available to you.

These terms are governed by the laws of Queensland, Australia, subject to mandatory laws that apply to you. Queensland courts have non-exclusive jurisdiction. This does not remove a consumer's right to bring proceedings in another forum where the law permits.

Material updates will be notified before taking effect where reasonably practicable. Changes do not retrospectively alter an accepted campaign's earned payment terms. If a provision is unenforceable, the remaining provisions continue to the extent permitted by law.